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Candle Safety Tips by Olde Chapp Candle Company
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Candle Safety Tips by Olde Chapp Candle Company
Candle Safety Tips:
- Non jar candles are made of wax and can scratch easily--handle with care.
- Keep all candles in a cool dry environment.
- Candles are safe when burned properly and responsibly in accordance to the manufacturer's instructions.
- Keep burning candles within sight at all times.
- Never leave a burning candle unattended.
- Never place a candle directly on furniture.
- Do not burn candles when they get within 2" of the bottom. Continuing to burn can cause dripping or cracks in the jar.
- Keep out of reach of pets and children.
- Never leave wick trimmings, matches or other materials in the wax pool as these can create a fire hazard.
- Remove and dispose of all packaging materials before lighting a candle.
- Always use a candle holder on a protected flat, non-flammable stable surface
- Always keep burning candles away from drafts or flammable materials such as curtains, dried flower arrangements, etc.
- Always keep wick trimmed to 1/8".
- Keep candles away from other heat sources such as stoves, heaters, etc. These heat sources can cause the wax to melt and drip.
Shipping Rates
Items will be shipped via UPS standard ground. Bill Sheldon offers FREE SHIPPING to the continental United States for orders over $75.00 [excluding certain villages and other products noted as requiring special delivery]. The FREE SHIPPING includes UPS standard ground service and insurance on your order. Priority shipping and other arrangements can be made for an additional fee by contacting our customer service department.
For orders under $75.00, we charge a flat rate starting at $14.95 for shipping and handling.
Because of their size and shape, some of the village displays, backgrounds and bases require special shipping and handling. If necessary, we will contact you to make specific arrangements.
Sending a Gift
Gift wrapping services are available starting at $5.00. Item is wrapped and a tag is customized for the recipient. Contact Bill Sheldon Designs to arrange all the details!
Returns
Bill Sheldon Designs will gladly accept your returns for refund if notified within 7 days of receipt of the product. We will accept a return for exchange within 30 days of receipt of the product. You must notify us in advance of your return and receive a return authorization number. We must receive the product back within 10 days of notification of intent to return. It must arrive at the store undamaged in saleable condition. This means no tags removed or damage to special packaging such as collectible boxes. Refunds will be credited back to the card used to purchase the item. We do not refund shipping. Returns sent without an authorization are subject to a 20% restocking fee. Christmas items must be returned prior to December 15th.
See our shipping and returns policy page for more details.
INFORMATION
Newsletter Ask the DesignerPRODUCTS
Christmas Scenes Dept 56 Village Scenes ***New Items Added!*** Centerpieces Christmas Lamps ***New Items Added!*** Custom Village Scenes Accessories for Dept 56 Christmas Bases Christmas Backgrounds Christmas Sets Halloween Set Custom Gift Baskets Custom Gift Wrapping Christmas Tissue Boxes Christmas Framed Art Christmas Cards by Paula SkeneSERVICES
Retail Store Owners Department 56 Retail Displays Retail Consulting and Product Presentation Product Development for Gift Industry Collector's Show Dates